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Support: System Software Updates

PlayStation®3 System Software Version 3.61 (with 3.60)

PlayStation® Network

Changing your Sony Entertainment Network account password

When you sign in to PlayStation®Network, you will be required to change your password.

To change your password :

  • Select signin (Sign In) under psn (PlayStation®Network).
  • Enter the current sign-in ID (e-mail address) and password for your Sony Entertainment Network account, and then select [Sign In]. Check that you can receive messages at this e-mail address.

    Sign In

  • Select [OK] from the screen that prompts you to change your password.

    Pass Error

    A screen for entering a new password is displayed.

  • Follow the on-screen instructions to change your password.
    After you have changed your password, you will be able to sign in to PlayStation®Network.
  • If the screen for entering a new password is not displayed after step 3, your PS3® system has never been activated on PlayStation®Network using your account. In this case, an e-mail message will be sent to your registered e-mail address. Follow the instructions in the e-mail message to access a website and change your password.


If you have forgotten your password

If you have forgotten your password, you will need to change it from the PlayStation®Network website. You will receive a link to the website in an e-mail message. Follow the instructions shown below.

  • Select signin (Sign In) under psn (PlayStation®Network).
  • Select [Forgot your password?] on the sign-in screen.

    Sign In

  • Enter your sign-in ID (e-mail address) and your date of birth, and then select [Continue]. Check that you can receive messages at this e-mail address.

    Forgot

  • Check that your e-mail address is correct and then select [Confirm].

    Mail

    An e-mail message will be sent to your registered e-mail address. Follow the instructions in the e-mail message to change your password. When you have changed your password, you will be able to sign in to PlayStation®Network.
  • If the Sony Entertainment Network account you are using is a sub account, it may be necessary to first sign in using the master account to change the password.


Game

Online Storage

[Online Storage] has been added as a feature under Online Storage (Game) > Online Storage(Saved Data Management).

  • Online Storage

You can now store saved data for a game (PlayStation®3 format software) on a PlayStation®Network server, and then download it to another PlayStation®3 system to continue playing your game. To use this feature you must have a Sony Entertainment Network account and a subscription to PlayStation®Plus.

  • The maximum available storage capacity for one Sony Entertainment Network account is 150 MB.
  • The maximum number of saved data items that can be stored with one Sony Entertainment Network account is 1000.
  • Saved data that is not for PlayStation®3 format software cannot be stored.
  • You can upload copy-protected saved data at any time.
  • Once copy-protected saved data is uploaded to or downloaded from online storage, you must wait at least 24 hours before downloading the same data again.
  • You cannot use online storage for some games. For details about games or services that do not support online storage, select here.

Uploading saved data for PS3™ format software to online storage

  • Select Online Storage (Game) > Online Storage(Saved Data Utility).
  • Select the data you want to upload, and then press the button.
  • Select [Copy].
  • Select [Online Storage] as the save destination.

Downloading saved data from online storage to the PS3™ system

  • Select Online Storage (Game) > Online Storage(Saved Data Utility), and then select [Online Storage].
  • Select the saved data you want to download, and then press the button.
  • Select [Copy].