PlayStation^®Store

You can use the following forms of payment to purchase items at the PlayStation^®Store:

• MasterCard
• Visa
• Discover
• American Express
• Debit and check cards with the official MasterCard or Visa logos printed on them
• PlayStation^®Network Card (PSN Card)
• The PlayStation^®Network Card (PSN Card) is a prepaid card that may be used to apply funds to a PlayStation^®Wallet without using a credit card. Please visit your local authorized PlayStation^® retailer to purchase the PSN Card. The PSN Card is only available for use on PlayStation^®Network Master Accounts with a United States address.

• Prepaid Credit Cards
• Bank drafts or checks
• Discover
• International* Credit Cards
• International* Cash Cards
• *Countries outside of the United States and Canada

• Verify with your bank whether your credit or debit card is compatible with Address Verification System (AVS).
• All credit/debit cards for use with the North American PLAYSTATION^®3 computer entertainment system, must have a billing address within North America.
• If you are located outside of the North American region, you may still be able to create a Sony Entertainment Network account using a US or US territory address and purchase content from the North American PlayStation^®Store, however, you must have a North American credit card or debit card (with a Visa or MasterCard logo).
• If you have issues entering billing information onto your Sony Entertainment Network account, see the Knowledge Center to learn more about guidelines for entering billing information.

The PlayStation^®Network offers many parental controls (see Parental controls on the PlayStation Network for details), including one that sets the monthly spending limit for PlayStation^®Network Sub Accounts. All funds for PlayStation^®Network Sub Accounts are managed by the associated Master Account. To add funds to a Sub Account, you will need to do so through the Master Account.

The Automatic Funding feature allows the PlayStation^®Network system to deduct money from the credit card on file for a Sony Entertainment Network account (if there is a credit card is on file) when there are insufficient funds in the wallet to pay for content or services that is offered only on a subscription.

The Automatic Funding feature is set by the Master Account holder. The Master Account holder selects the amount of automatic funding. The amount can be as high as $50 US currency for users registered in the United States and $50 Canadian currency for users registered in Canada at any one time, up to the wallet limit.

Important

Once the Automatic Funding feature is enabled, all associated Sub Accounts will also be able to benefit from it when making purchases.

The maximum amount that a Master Account wallet can contain - at any one time - is $150 US Dollars for users registered in the United States and $150 Canadian for users registered in Canada. There is no limit on the number of times a Master Account may fund a wallet as long as the total amount does not exceed $150. You can fund your wallet for the maximum amount at one time from your PS3 or PC.

Sub Accounts

A Master Account can place a monthly spending limit on associated Sub Accounts. The maximum monthly limit on a Sub Account can be set to "Unlimited" for users registered in the United States and for users registered in Canada. The Sub Account monthly spending limit can be higher than the Master Account wallet limit because there is no limit on the number of times a Master Account can fund its wallet as long as the wallet limit does not exceed $150 at any one time.

If you received the following error message while entering your credit card / billing information into your Sony Entertainment Network account:.

"Your credit card information could not be updated. It's been updated too often within a short amount of time. Please try again in a few minutes."

Your account may be blocked. You must wait 24 hours before attempting to try again.

Once you have waited 24 hours, please follow these guidelines when entering billing information into your Sony Entertainment Network account. We recommend printing this article so you may reference the guidelines when you are ready to proceed.

Guidelines for inputting billing information

• Military (APO and FPO) addresses are currently unable to be accepted as a valid address on the PlayStation^®Network at this time. If you do not see your country listed, see PlayStation^®Network access from another region for details.
• We recommend you remove any special characters when entering your billing address into the Sony Entertainment Network account registration form such as, asterisks (*), hyphens (-), and slashes ( / ). (For example, if your address is 1547 1/2 Lincoln Way, we recommend removing the fraction and try entering "1547 Lincoln Way" instead.
• For North American (United States or Canada) PLAYSTATION^®3 computer entertainment systems, you may only use credit or debit cards with North American (United States or Canada) billing addresses. No international bank cards may be used through the North American PlayStation^®Network registration system.
• Make sure to enter all of the billing information correctly and accurately (credit card numbers, billing address, etc.). If the information you enter is different from what is on file with the bank, it may cause the billing registration to fail. We recommend contacting your bank or credit card company to confirm they have your current information on file prior to registering.
• Make sure that apartment numbers appear on the same line as the street address.
• Try removing apartment numbers.
• Enter a physical mailing address. We do not recommend PO Box addresses.
• Confirm with your card issuer that your credit card / debit card is active and valid. Check that the credit card or debit card has not expired. (See the Knowledge Center to learn more about how to check or change the credit card information on your account.)
• Check with your card issuer whether your credit card / debit card supports AVS (Address Verification System). If it does not, the credit card / debit card may not be accepted by the PlayStation^®Network.
• Make sure you have "activated" the PLAYSTATION^®3 computer entertainment system with your Sony Entertainment Network account (see the Knowledge Center to learn more about PlayStation Network hardware activation.)
• We do not recommend using gift cards or prepaid cards. We cannot guarantee they will work, especially if they do not have a billing address tied to the account.
• If none of the above work for your credit or debit card, we would recommend using a different card. You may use Visa, MasterCard, Discover, and American Express. You can also use any debit card with an official Visa or MasterCard logo printed on the front.

If you make multiple purchase attempts at the PlayStation^®Store, each attempt may create a temporary authorization* (i.e. held funds) for that amount in your credit card account.

When purchasing items at the PlayStation^®Store with your credit card, the purchase amount can appear on your bank statement even if the transaction did not complete successfully during the time of (attempted) purchase. In these instances, the purchase amount appearing on your statement are not actual charges, but they are temporary authorizations.* Nothing is actually charged or withdrawn from your account (since the PlayStation^®Store transaction failed), however, temporary authorizations can be held from your total credit card balance until it is automatically dropped by your bank.

*Temporary authorizations are held against your balance to guarantee the funds for the transaction amount. Since this may affect your available remaining balance, we recommend contacting your bank for exact policies on temporary authorizations. How long authorized funds are held is determined by your bank's policies. Please note that Sony Computer Entertainment America (SCEA) does not have the ability to manually drop these authorizations from your bank or credit card account. Most financial institutions hold authorized funds anywhere from approximately 5 to 7 business days, however, some banks may hold them longer. For your bank's specific policies, please contact them directly.