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PlayStation®2 (Model #SCPH-70011 and 70012) AC Adaptor Replacement Program

Please note: This program does not apply to the PSone or the PSP systems.

Sony Computer Entertainment America, in cooperation with the U.S. Consumer Product and Safety Commission, is voluntarily replacing PlayStation®2 (Model# SCPH-70011 and 70012) AC Adaptors (SCPH-70100) free of charge. The affected AC Adaptors were packaged with the SCPH-70011 and 70012 models of the PlayStation®2 entertainment system sold after October 2004. Only AC Adaptors identified with a serial number that begins with the prefix "F3" within a certain date range are included in this replacement program.

To verify whether or not your PlayStation®2 console requires a replacement AC Adaptor, you will need the following information:

  • PlayStation®2 model number
  • PlayStation®2 barcode number
  • AC Adaptor Manufacturer
  • AC Adaptor Date of Manufacture

If you would like assistance locating this information on your PlayStation®2 and AC Adaptor, please click here.

For additional information and to see a list of FAQ’s, please click here.

To check on the status of an order, please click here.

If you are unable to locate the required information on your PlayStation®2 and AC Adaptor,please click here.